I am an Assistant Professor of Technology in the department of Technology, Operations and Statistics (TOpS) at NYU Stern School of Business.
My primary research focuses on digital platform policies questions.
Platforms are now large enough for their policies to have major repurcussions and unlike public policies, private platform policies are not well studied. Many platforms are now empowering its consumers to reduce the “imbalance” between consumers and suppliers through precise policy changes. I treat these policy changes as natural shocks (rather than a governance mechanism) and quantify how suppliers on the platforms respond to such policy changes and how that affects their marketplace outcomes and the market structure. Some of my research intends to understand:
- What happens when mobile apps intentionally delay adopting a new Android privacy policy.
- How data protection regulations can alter consumers’ purchasing behavior.
- How data restriction policy on one platform spills over and affects the market structure of a competing platform.
- How consumers respond to a first-party data collection attempt by a news “platform.”
- How adding “inactive” restaurants to a food delivery platform affect their and their competitors’ outcomes.
- How to (and how not to) enable the trading of platform specific digital tokens.
- What happens when an online marketplace discloses sellers’ physical location.
My recent research interest have been on investigating AI and Innovation questions.
As of today, AI has affected every facet of labor force. I’m deeply interested in understanding how AI can affect innovation, with a particular focus on knowledge economy (developers, researchers, etc). My current research focuses on broad questions around the usability and access of AI. Some of my research intends to understand:
- How the trajectory of open innovation alters upon innovators having access to GenAI.
- How to reduce measurement errors while using GenAI to unlock the insights in unstructured data.
- How to mitigate accessibility barriers (e.g., English language deficiency) in GenAI usage.
Research Focus: Digital Platform Policies, Data Collection Restrictions, Information Privacy, AI and Innovation
Methodology: Econometrics, ML (Deep Learning), Textual Analysis, Field Experiments
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